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Pharmacy is about the manufacture, supply, and effects of medicines. Pharmacists give patients access to appropriate medicines and advise how to use them.
There are three scopes of practice: Intern Pharmacist, Pharmacist and Pharmacist Prescriber.
A pharmacist’s main responsibility is to make sure that you have appropriate access to medicines that are safe and effective. You can expect your pharmacist to act professionally, meeting standards set by the Pharmacy Council. You can complain if you’re unhappy with a pharmacist’s conduct.
If you’re unhappy about the way a pharmacist has treated you, you can make a complaint to the Health and Disability Commissioner (HDC), or raise a concern with the Pharmacy Council. Which you do, depends on the kind of problem.